Frequently Asked Questions

Yes, completely free. There's no cost to submit your items or receive a quote, and no obligation to accept.

We respond to all submissions within 1 business day. Many quotes are turned around the same day, especially for common items like gold jewelry and coins.

Our offers are based on current precious metal spot prices and the purity and weight of your items. We'll walk you through the calculation so you can see exactly how we arrived at our number.

That's fine — we can test items ourselves. Most gold and silver jewelry has stamps or hallmarks, and we have the tools to verify purity when items arrive.

Yes. We're located in the Dallas–Fort Worth area and welcome in-person appointments. Contact us to schedule a time.

Once you accept a quote, we'll provide a prepaid, insured shipping label. Your items are fully covered during transit — you don't need to pay for shipping or insurance.

All shipments are fully insured for the quoted value. In the unlikely event of loss or damage, you are covered.

We pay via cash (in-person), check, Zelle, or ACH bank transfer. You choose your preferred method when you accept the offer.

For in-person transactions, payment is same-day. For shipped items, payment is issued the same day we receive and verify your items.

Our offers are based on verifiable spot prices, so there's limited room to negotiate on price. That said, we encourage you to ask questions about how we arrived at our quote — transparency is important to us.

Yes. We buy gold and silver by metal content, so condition doesn't matter much. Broken chains, missing stones, and damaged pieces are all welcome.

Gold-filled items sometimes have enough gold content to be worth purchasing, but gold-plated items typically do not. We'll let you know when you submit.

Yes, we buy platinum and palladium as well. Submit your items the same way and we'll evaluate them alongside gold and silver.